Privacy Policy

At Neatt Communities, we value your business and respect your right to privacy. We want you to feel secure about any private information that you provide to us, and have therefore outlined our Privacy Policy below. This Privacy Policy has been adopted by Neatt Communities and by those organizations using the Neatt Communities trademark under license from Neatt Communities in order to demonstrate their commitment to the protection of individual privacy. The following discloses the personal information collection, use and disclosure practices of Neatt Communities.

It is our policy to comply with the privacy legislation within each jurisdiction in which we operate. Sometimes the privacy legislation and/or an individual’s right to privacy are different from one jurisdiction to another. Consequently, the rights and obligations contained in this Privacy Policy may not be available to all individuals or in all jurisdictions.  If you are unsure if or how this Privacy Policy applies to you, please contact our Privacy Officer for more information.  

For the purposes of this Privacy Policy, “personal information” means information about an identifiable individual, other than an individual’s business contact information when collected, used or disclosed for the purposes of enabling the individual to be contacted in relation to their business responsibilities.

How and when Neatt Communities collects personal information

Neatt Communities collects personal information from individuals with whom we interact, including on a voluntary basis through surveys, contest entry forms, registration forms, questionnaires and transaction documents both online, including through our website at (“Website“) and offline, or otherwise through the services we provide (“Services“). Personal Information that we collect includes contact information (name, mailing address, e-mail address, telephone number, etc.) demographic information, household information, preference information and transaction-related information.

We may also collect:

  1. log data, which may include, but is not limited to: Internet Protocol (IP) address, browser type, operating system, the web page that you visited before accessing our Website, the pages or features of our Website to which you browsed and the time spent on those pages or features, search terms, the links on our Website that you clicked on and other statistics; 
  2. information sent by your device: device identifier, user settings, operating system, as well as information about your use of our Services; and
  3. market-related information, which may include personal information, concerning market trends and activities impacting our business that may include contract terms, financial information and other information for the purpose of market analysis and strategic planning. 

We may also collect information related to our media, investor and public relations activities and information related to our interactions with financial and other analysts and advisors.  In addition to the above, any information we collect or that you provide directly to us may be de-identified or aggregated with the information (which will be treated as non-identifiable information for the purposes of this Privacy Policy) of other users in order to gain an understanding of the usage habits and preferences of our users and to assist us with the selection and adjustment of future content and features for the Website and/or Services.

Where permitted or required by applicable law or regulatory requirements, we may collect information about you without your knowledge or consent.

Information Collected Using Cookies and other Web Technologies

System Logs & Cookies: Cookies are used by us to track content usage and traffic on the Website and Services. A cookie is a feature of your web browser that consists of a text file that is placed on your hard disk by a web server. The Website uses cookies to help it compile aggregate statistics about usage of this Website, such as how many users visit the Website, how long users spend viewing the Website, and what pages are viewed most often. This information is used to improve the content of the Website. The Websites and Services may also include cookies and similar tracking technologies of third parties, which may collect information about you via the Websites and Services and across other websites and online services. You can set your browser to notify you when you are sent a cookie. This gives you the chance to decide whether or not to accept it. If you disable cookies, you may not be able to take advantage of all the features of the Website or Services. 


Neatt Communities uses personal information that it collects for a variety of purposes, including to:

  • facilitate the delivery of Services to you; 
  • establish, maintain and manage our relationship with you;
  • communicate with you;
  • understand your needs;
  • promote and offer products, services and special offers that your needs or that might be of interest to you based on information provided and approved by Neatt Communities;
  • provide individuals with products or services that are requested or that is part of Neatt Communities’ ongoing service with its customers;
  • conduct, process and complete transactions with you;
  • comply with your requests;
  • enable us to provide certain security and privacy safeguards;
  • deal with security, debugging and technical support issues;
  • protect us against error, fraud, theft and damage to our goods and property; and
  • comply with applicable law or regulatory requirements. 

The information also enables us to develop and customize our products and services to better meet the needs and preferences of customers. With your consent, Neatt Communities may, from time to time, contact individuals by electronic format, regular mail or telephone for any of the purposes set out above. You may opt out of any communications, other than communications necessary as part of any Services you use, by using the “Unsubscribe” mechanism or otherwise contacting us as set out in the “NEATT COMMUNITIES CONTACT INFORMATION” section below.


Neatt Communities does not sell, rent or trade personal information that it collects. 

Neatt Communities may disclose personal information to third parties in the following circumstances:

  • for the purposes described in this Privacy Policy; 
  • when Neatt Communities has received consent to do so or under limited circumstances, specifically described at such time as personal information is collected;
  • when Neatt Communities, in good faith, believes the law permits or requires such disclosure; and/or
  • for any additional purposes for which we have obtained your consent.

For the purposes described in this Privacy Policy, we may share your personal information with our employees, contractors, consultants and other parties who require such information to assist us with managing our relationship with you. We may also engage third party service providers to work with us to administer and provide our Website and/or Services. These third-party services providers have access to your personal information only for the purpose of performing services on our behalf. For additional information about the manner in which our third party service providers treat your personal information, contact us by email at Neatt Communities uses contractual or other means to provide a level of protection comparable to those set out in this Privacy Policy when information is being processed by a third party on Neatt Communities’ behalf.   

We may also share aggregated information and non-identifying information with third parties for industry research and analysis, demographic profiling and other similar purposes.

Information Disclosed in Connection with Business Transactions

We may transfer any information we have about you as an asset in connection with a merger or sale (including transfers made as part of insolvency or bankruptcy proceedings) involving all or part of Neatt Communities or as part of a corporate reorganization or stock sale or other change in corporate control.

Information Disclosed for Our Protection and the Protection of Others

We and our service providers may provide your personal information in response to a search warrant or other legally valid enquiry or order, or to an investigative body in the case of a breach of an agreement or contravention of law, or as otherwise required or permitted by applicable Canadian laws. We may also disclose personal information where necessary for the establishment, exercise or defense of legal claims or to prevent actual or suspected loss or harm to persons or property.

We or our third party service providers may engage in certain information, technology, data, and processing in the United States so that we may operate our business, provide you with our Services and otherwise for the purposes described in this Privacy Policy. As a result, your personal information may be processed by us and/or our service providers in the United States, where it may be subject to laws regarding the disclosure of personal information to government authorities in the United States.


By using the Site or Services, we assume that you consent to the collection, use and disclosure of your personal information as explained in this Privacy Policy.

In addition, you may change or withdraw your consent at any time, subject to legal or contractual restrictions and reasonable notice, by contacting us at In some circumstances, a change in or withdrawal of consent may severely limit or even prevent our ability to provide our Services to you. All communications with respect to such withdrawal or variation of consent should be in writing and addressed to


We retain personal information of users for no longer than necessary for the purposes stated above or to otherwise meet legal requirements.

At such time when personal information is no longer required for the purpose stated in this Privacy Policy of other statutory requirements, such personal information will be made non-identifiable or destroyed.


Websites operated by Neatt Communities may contain links to other websites that may collect personal information. This Privacy Policy does not extend to the data collection, disclosure, use and retention practices of such third parties and Neatt Communities does not assume any responsibility for the privacy practices, policies or actions of such third parties. You should read the privacy policies of such third parties, and make an informed decision about whether or not to visit such websites and/or provide personal information to such third parties based upon their privacy practices and individual discretion.


Neatt Communities endeavors to maintain physical, technical and procedural safeguards that are appropriate to the sensitivity of the personal information in question. These safeguards are designed to protect your personal information from loss and unauthorized access, copying, use, modification or disclosure.

Any information transmitted via the Internet, however, may be intercepted by third parties. Neatt Communities does not assume any liability for interception, alteration or misuse of information transmitted over the Internet.


Subject to applicable laws, you may have the right to access, verify and correct or amend your personal information collected by Neatt Communities. Neatt Communities believes that it is imperative that personal information be as accurate, complete and up to date as is necessary for the purposes for which it is collected. Accordingly, to help Neatt Communities keep personal information as current as possible, Neatt Communities encourages individuals to amend inaccuracies and make corrections in their personal information collected by Neatt Communities as often as necessary. To access, verify and correct or amend personal information, please email

When requesting access to your personal information, please note that we may request specific information from you to enable us to confirm your identity and right to access, as well as to search for and provide you with the personal information that we hold about you. In the event that we cannot provide you with access to your personal information, we will endeavor to inform you of the reasons why, subject to any legal or regulatory restrictions.

In some circumstances, we may not agree with your request to change your personal information and will instead append an alternative text to the record in question.

Your right to access the personal information that we hold about you is not absolute. There are instances where applicable law or regulatory requirements allow or require us to refuse to provide some or all of the personal information that we hold about you. In addition, the personal information may have been destroyed, erased or made anonymous in accordance with our record retention obligations and practices.



Advertisements appearing on the Website may be delivered by us or one or more third-party web advertisers. These third party web advertisers may set cookies. These cookies allow the advertisement server operated by that third party to recognize your computer each time they send you an online advertisement. Accordingly, advertisement servers may compile information about where or whether you viewed their advertisements and which advertisements you clicked on. This information allows web advertisers to deliver targeted advertisements that they believe will be of most interest to you. The Privacy Policy applies to cookies placed on your computer by us, but does not cover the use of cookies by any third-party web advertisers. For the privacy practices of such third-party web advertisers, you should consult the applicable privacy policy for the relevant third-party web advertiser(s). 

Third-Party Links

The Website may contain links to other third-party websites that are not owned or controlled by us. Such third-party websites are governed by the terms and conditions and privacy policies of such third-party providers and we are not involved in any interaction or transaction between you and such third-parties. 

Service providers

As noted above. we may employ third party companies and individuals to facilitate our Service (“Service Providers”), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.  These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.


We may use third-party Service Providers to monitor and analyze the use of our Service. Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.  You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits activity. For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page:

Behavioural remarketing

We use remarketing services to advertise on third party websites to you after you visited our Service. We and our third-party vendors use cookies to inform, optimize and serve ads based on your past visits to our Service.

  • Google Ads is a remarketing service provided by Google Inc. You can opt-out of Google Analytics for Display Advertising and customize the Google Display Network ads by visiting the Google Ads Settings page: Google also recommends installing the Google Analytics Opt-out Browser Add-on – – for your web browser. Google Analytics Opt-out Browser Add-on provides visitors with the ability to prevent their data from being collected and used by Google Analytics. For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page:


To file a complaint with Neatt Communities concerning the collection, use and/or disclosure of personal information, please email All complaints will be investigated by Neatt Communities in accordance with applicable laws. Where applicable, individuals will be notified of the outcome of the investigation of complaints and will be notified of any relevant steps taken or to be taken as a result of a complaint. 


Individuals wishing to ‘opt-out’ of receiving certain informational and promotional materials from Neatt Communities or who otherwise object to the collection, use and disclosure policies as provided under this Privacy Policy, are asked to contact the Privacy Officer at Neatt Communities by email

Opt-out opportunities are also provided in other circumstances such as in certain promotional mailings through an unsubscribe mechanism. Individuals are reminded that the decision to withhold personal information or to object to the use and/or disclosure of personal information as provided in this Privacy Policy or in any agreement between such individuals and Neatt Communities, may, in certain instances, limit their ability to complete purchases of Neatt Communities products and services and limit their ability to access or take advantage of certain promotions and features. Unless as otherwise permitted or required by applicable laws, your personal information is obtained and used only with your consent which may be expressed or implied depending on the circumstance.


This Privacy Policy has been adopted by Neatt Communities as of April  22, 2022. Revisions to the Privacy Policy will be posted on

Any information that we collect is subject to the privacy policy in effect at the time that personal information is collected. We may, however, modify and revise this Privacy Policy from time to time. If we make any changes to this Privacy Policy, we’ll notify you of those changes by posting them on our website or by sending you an email or other notification, and we’ll indicate when those changes will become effective. 

We strongly encourage you to refer to this Privacy Policy often for the latest information about our personal information policies and practices.


All inquiries, amendments, complaints or contact for any other reason regarding this Privacy Policy should be addressed as follows:

By email or phone:

Neatt Communities
Attention: Privacy Officer

Tel: 905-876-7129